Frequently Asked Questions

That’s great. It’s good for 30 minutes of massage. You can purchase more time if you would like a longer session. Typically, clients will add 30 minutes to get a full hour of massage. And the person who gave it to you will get half off his or her next session. If you would like some to give away to people you know, just ask me. When the certificate comes back, I’ll call you to let you know your next session will be half off.

What forms of payment do you take?
Cash, Check or Charge.
If you want to use American Express or Discover, just give me some warning, as I need to test them on my system first.

Can I get a receipt?
Yes. I’m not able to print it at the office, but I can easily email you one or send you one in the mail later. My software keeps track of all your appointments and payments, so if you need receipts for your taxes or flex spending account, just ask and I’ll get them together for you.

Do you take insurance?
Yes. But most health insurance companies don’t cover massage. Your first step is with your doctor or chiropractor to see if you can get a prescription. Then contact me and I’ll contact the insurance company to see if they will cover it. You can contact them yourself, but I’m more likely to get the right answer with the right questions. If we have not had an answer before your session, payment will be expected at the time of the session. I can also print a receipt so you can submit the bill yourself.

I was in a car accident. Can you bill the auto insurance company?
Yes, but I only take on a limited number of auto accident cases. Since the last changes in the laws, a claim has to be settled before it will be paid out. This could mean years before I’m paid, so I can’t afford to take on many cases. The good news is that auto insurance recognizes massage as a valid treatment for many injuries that occur in an auto accident. If you have MedPay on your auto insurance, they will take care of your initial medical expenses up to an amount you sign up for. I can bill for MedPay, and they pay me right away. But once MedPay runs out, we’ll have to talk to see if I can take on your case. I recommend adding MedPay to your policy if you haven’t already.

Can I submit this to my flex-spending account?
Yes, but check with your account to make sure. I can give you a receipt that you can submit.

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Two of us would like a session at the same time?

This is often possible! I share an office with Julie Wallace and Ann McGowan. I can check their schedule for you and set up the appointments. Because Julie and Ann work for Bodyworks Therapeutic Massage, the rate for your friend’s session will be higher than yours. But it’s a really nice treat if you both have the time.

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Massage etiquette

Do I have to undress?
No. There are times when it might be more effective to work without clothes, but honestly many issues can be addressed without you taking any clothes off. If you do undress you will have a sheet covering you and I will only uncover the body part(s) that I’m working on at the moment. Many people do undress completely or down to their underwear, but don’t feel pressured to do so. As we work together you’ll become more comfortable. My massage work is about helping you get out of pain and relax. Make yourself comfortable

I’m often cold (or hot) do you have any suggestions?
Yes. If you are cold, I have a blanket and I have temperature controls within my room to turn up the heat. If you always run hot, I have lighter sheets, and we can turn the temperature down or open the window.

How long is a typical session?
It depends on what we are trying to accomplish. Typically, the first session is at least an hour because it will take some time to determine what your body needs. I offer sessions in 30, 45, 60, 75, and 90-minute increments. You will always get the full amount of time on the table, unless you are running late.

I’m overweight. Does that matter?
No. People of all sizes and shapes have pain and need massage. Keep in mind that your weight may only be a small contributor to pain problems. Often it’s muscle imbalances that are more of an issue. And that’s what I work to address.

What do I do if I need to pass gas while getting a massage?
Don’t worry about it. Some people seem to live their whole life without ever passing gas. I don’t know how they do it. In the process of loosening up muscles, sometimes it can’t be helped. And after eating sometimes it can’t be helped. I’ve got a window we can open if we need to. The important thing is you are able to relax. If you keep holding it in, you could be holding a lot of tension all over your body.

What is a typical treatment plan? How long will I need massage?
Every client is different. If you have a specific problem, typically you will come in once or twice per week until the problem is significantly better, or preferably gone. Once the problem is better we will increase the time between treatments. For maintenance you may come once every couple weeks to once every three months. Some clients just come in as needed. In unusual cases there are multiple issues affecting the body and massage is used to manage the associated pain while we find the source of the problem. Every person is different and every person needs a different treatment plan. If you have questions, feel free to ask me.

What if I don’t need a full hour?
I offer sessions as short as 30 minutes. But if you need a quick fix, come see me at the Whole Foods Market Tamarac store at 7400 E. Hampden Ave., near Hampden and Tamarac. I do chair massage there on Tuesdays and Thursdays, 4:00 PM to 9:00 PM. The cost is $1 per minute and times are for 10, 15, 20, 25, or 30 minutes of massage. Come by the massage booth and sign-up first and check the wait. Then pay at any cash register or customer service to get a voucher.

What is your work like?
I like to help people get out of pain and feel better. Therefore my philosophy is to treat the areas that are bothering you and your whole body will be more relaxed. I loosen the muscles and work out muscle pains. Though some clients like a full body massage, I tend to focus on the areas needing attention. For instance, if you come with low back pain but still want a full body massage, we may spend 30 minutes treating the low back pain and then 30 minutes on the rest of the body. But for many of my clients we would treat the low back pain for a full 60 minutes.

How can you treat musicians?
A musician’s career is dependent on the ability to use his or her muscles. As a musician I have good understanding of what you are trying to accomplish with your music, which helps me to determine what your body needs. Many times I will have musicians bring their instruments in so that I can see the habits in their playing that are causing them problems. Massage work has helped me improve my tone and use less effort in my playing. I can help you improve your playing too.
I can also help with music related injuries that involve the muscular system such as Carpal Tunnel syndrome, tendonitis, frozen shoulder and any pains exacerbated by playing. In fact massage work is often the best treatment for these conditions.

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Tips for a great massage

Before

• Drink plenty of water. If you are dehydrated, your muscles won’t respond as well. If you are really dehydrated, the massage work could make you queasy.
• Don’t be rushed getting to your massage. You’re getting a massage to relax. If you are running late, just call and let me know. I can’t run late to make up the time for you, but then you won’t need the first 10-20 minutes just to relax.
• Schedule your appointment  so you’re not rushed afterwards. If you are in a hurry right after the appointment, you’ll quickly undo the benefits of the work. Schedule your appointment so that you take your time and enjoy the effects of your massage.
• Don’t consume caffeine or sugar right before the session. Sugar makes your body weaker and caffeine will increase your sensitivity to pain.
• Remind me of all your problem areas. Though I take notes, sometimes I forget things you’ve told me before. To make sure I remember everything, tell me before we start. If you say “the usual” I might get you mixed up with someone else.

• Communicate with me during the session. The more I know about what you are experiencing the better I can help you.
• Pain Level. Tell me the pain level with either a scale of 1-10 or “a little tender”, “tender”, “very tender”.
• Referrals and Trigger Points. Tell me when the pain goes somewhere other than where I’m working, or it spreads out from where I’m working.
• Headaches. Tell me if my work is causing a headache.
• Pressure Level. Tell me if you think more or less pressure would be more beneficial.
• That’s enough! Tell me when the area feels like it shouldn’t be worked anymore or you would prefer more soothing work.

• Drink plenty of water. We’ve just kicked a bunch of toxins out of your muscles and into your blood stream. The water will help flush them through your system
• Don’t be in a hurry. Take your time before rushing back into your life. Drink some water, sit down for a bit or do some light stretching. Especially take your time if you feel spacey or out of it.
• Ask me for stretches. I know quite a few stretches that you can do to help your problems area.

Between Sessions

• Drink plenty of water. Do you sense a theme here? I recommend drinking twice your bodyweight in ounces every day. If you weigh 200 pounds that means 100 ounces of water every day. Caffeine and alcohol dehydrate you, so you’ll have to drink even more to compensate for them. Drink more when you are exercising.
• Stretch. Movement is key to your muscle’s health. Stretch whenever you have a moment at your desk or while standing in line. If you job requires lots of sitting or repetitive motion, get up and move throughout the day. I can also recommend a good stretch class or yoga class.

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About Brock Chambers, LMT

What is a CMT? What is an LMT?
A CMT is a Certified Massage Therapist. To be certified in the state of Colorado you need to graduate from an accredited massage program in the state of Colorado (or equivalent in another state).
An LMT is a Licensed Massage Therapist. Within the city of Denver, Massage Therapists are required to have a license to practice. This means going down to the city and applying for a business license and renewing it every year.
I am technically both a CMT and a LMT.

What modalities/techniques are you certified with?

• Swedish
• Deep Tissue
• Neuromuscular
• Advanced Neuromuscular
• Sports Massage
• Reflexology
• Cranial Sacral

Where did you study Massage?
I went to the Center of Advanced Therapeutics here in Denver. They focused more on the medical aspects of massage therapy. Besides the base massage therapy program I studied Advanced Neuromuscular, Sports Massage and Reflexology. I’ve also studied Cranial-Sacral work with Dr. Norm Lewark. Dr. Lewark was formerlly a dentist who discovered that Cranial-Sacral work solved a lot of alignment problems with the teeth. I’ve taken his beginning level class and will be taking more classes as they become available.